[{"data":1,"prerenderedAt":394},["ShallowReactive",2],{"article-refund-policy-explained":3,"article-author-refund-policy-explained":100,"article-related-refund-policy-explained":101},{"id":4,"title":5,"author":6,"body":7,"category":88,"cover":89,"date":90,"description":91,"extension":92,"meta":93,"navigation":94,"path":95,"seo":96,"slug":97,"stem":98,"__hash__":99},"articles\u002Farticles\u002Frefund-policy-explained.md","退費機制一次說清楚","編輯部",{"type":8,"value":9,"toc":77},"minimark",[10,14,18,21,34,37,40,43,47,50,53,56,62,65,68],[11,12,13],"p",{},"購買線上課程之前，多數人最在意的問題之一就是「不滿意能不能退費」。這篇文章整理 WealthShare 富享目前規劃的退費機制，讓你購課前心裡有底。",[15,16,17],"h2",{"id":17},"一般課程的退費規則",[11,19,20],{},"對於一般課程、限時優惠課程與體驗課，我們規劃提供合理的猶豫期退費機制：",[22,23,24,28,31],"ul",{},[25,26,27],"li",{},"購買後若尚未觀看課程內容，或觀看比例低於一定門檻，可在購買後的一段期限內申請全額退費。",[25,29,30],{},"若已完整觀看大部分章節，將視個案狀況評估退費金額，避免制度被濫用而影響講師權益。",[25,32,33],{},"退費申請將透過客服信箱處理，並於審核通過後的合理天數內完成退款。",[11,35,36],{},"我們理解退費機制對消費者保護的重要性，因此會在正式上線金流功能時，同步公告更詳細的退費規範與申請表單。",[15,38,39],{"id":39},"募資課程的退費規則",[11,41,42],{},"募資課程的性質與一般課程不同，因此退費邏輯也不一樣：",[44,45,46],"h3",{"id":46},"募資成功的情況",[11,48,49],{},"若課程在期限內達到募資目標，講師將依照公告的時程進行錄製與上架。若最終課程內容與募資頁面描述有重大出入，學員可申請退費。",[44,51,52],{"id":52},"募資失敗的情況",[11,54,55],{},"若課程未在期限內達到募資目標，代表課程不會開課，這種情況下，所有已付款的學員將獲得全額退款，不需要額外申請，平台會主動處理退款作業。",[57,58,59],"blockquote",{},[11,60,61],{},"募資課程本質上是一種「先有需求驗證，再投入製作」的模式，我們認為募資失敗時主動退款，是對支持者最基本的誠信。",[15,63,64],{"id":64},"目前的階段性提醒",[11,66,67],{},"由於平台金流功能仍在準備階段，現階段所有課程頁面的購買按鈕暫不開放實際結帳，因此也還沒有實際退費案例發生。我們會在金流功能正式上線前，公告完整的退費條款文件，讓每一筆交易都清楚透明。",[11,69,70,71,76],{},"如對退費機制有任何疑問，歡迎先寫信至 ",[72,73,75],"a",{"href":74},"mailto:support@wealthshare.tw","support@wealthshare.tw"," 詢問，我們會盡快回覆。",{"title":78,"searchDepth":79,"depth":79,"links":80},"",2,[81,82,87],{"id":17,"depth":79,"text":17},{"id":39,"depth":79,"text":39,"children":83},[84,86],{"id":46,"depth":85,"text":46},3,{"id":52,"depth":85,"text":52},{"id":64,"depth":79,"text":64},"購買相關","\u002Fimages\u002Farticles\u002Frefund-policy-explained.webp","2026-06-25","說明 WealthShare 富享針對一般課程與募資課程的退費規則與申請方式。","md",{},true,"\u002Farticles\u002Frefund-policy-explained",{"title":5,"description":91},"refund-policy-explained","articles\u002Frefund-policy-explained","JYksblF9W3it8hL5KyPTPFcjoEhLvX5rtabc3yHFwCU",null,[102,211,295],{"id":103,"title":104,"author":6,"body":105,"category":88,"cover":202,"date":203,"description":204,"extension":92,"meta":205,"navigation":94,"path":206,"seo":207,"slug":208,"stem":209,"__hash__":210},"articles\u002Farticles\u002Fhow-to-buy-course.md","如何購買課程？完整流程教學",{"type":8,"value":106,"toc":191},[107,110,114,117,131,135,138,142,145,149,152,156,159,163,166,170,173,178,182,185],[11,108,109],{},"許多第一次造訪 WealthShare 富享的朋友，會問我們一個很直接的問題：「我該怎麼買這堂課？」這篇文章帶你完整走一遍購課流程，也說明目前哪些環節還在準備中。",[15,111,113],{"id":112},"第一步瀏覽並選擇課程","第一步：瀏覽並選擇課程",[11,115,116],{},"你可以透過首頁的熱門課程、募資課程與體驗課分類，或是進入「找課程」頁面依類別、講師篩選，找到適合自己的課程。每堂課程頁面都會列出：",[22,118,119,122,125,128],{},[25,120,121],{},"課程大綱與章節內容",[25,123,124],{},"適合的學員程度",[25,126,127],{},"講師背景與過往經歷",[25,129,130],{},"定價與原價（如有折扣）",[15,132,134],{"id":133},"第二步確認課程類型","第二步：確認課程類型",[11,136,137],{},"平台上的課程分成四種類型，購買前建議先了解差異：",[44,139,141],{"id":140},"一般課程regular","一般課程（regular）",[11,143,144],{},"錄製完成、可立即觀看的完整課程。",[44,146,148],{"id":147},"限時優惠flash","限時優惠（flash）",[11,150,151],{},"同樣是完整課程，但目前正在限時折扣期間。",[44,153,155],{"id":154},"體驗課coaching","體驗課（coaching）",[11,157,158],{},"時數較短、通常免費或低價的入門課程，適合先體驗講師教學風格。",[44,160,162],{"id":161},"募資課程crowdfunding","募資課程（crowdfunding）",[11,164,165],{},"尚在募資階段的課程企劃，達到募資目標後才會正式開課錄製。",[15,167,169],{"id":168},"第三步加入購物車並結帳","第三步：加入購物車並結帳",[11,171,172],{},"選定課程後，點擊「立即購買」即可進入結帳流程。目前規劃支援信用卡一次付清與 ATM 轉帳兩種付款方式。",[57,174,175],{},[11,176,177],{},"正式金流功能即將推出。上線前，所有課程頁面的購課按鈕暫不開放實際結帳，你會看到清楚的提示說明。",[15,179,181],{"id":180},"第四步開始學習","第四步：開始學習",[11,183,184],{},"付款完成後，課程會加入你的「我的課程」清單，可以隨時回來繼續觀看，學習進度也會自動保存，方便你中斷後接續學習。",[11,186,187,188,190],{},"如果購買過程中遇到任何問題，歡迎透過客服信箱 ",[72,189,75],{"href":74}," 與我們聯繫，我們會盡快協助處理。",{"title":78,"searchDepth":79,"depth":79,"links":192},[193,194,200,201],{"id":112,"depth":79,"text":113},{"id":133,"depth":79,"text":134,"children":195},[196,197,198,199],{"id":140,"depth":85,"text":141},{"id":147,"depth":85,"text":148},{"id":154,"depth":85,"text":155},{"id":161,"depth":85,"text":162},{"id":168,"depth":79,"text":169},{"id":180,"depth":79,"text":181},"\u002Fimages\u002Farticles\u002Fhow-to-buy-course.webp","2026-06-28","從瀏覽課程到完成購買，一次看懂 WealthShare 富享的購課流程。",{},"\u002Farticles\u002Fhow-to-buy-course",{"title":104,"description":204},"how-to-buy-course","articles\u002Fhow-to-buy-course","4tJxCn9NK8R-IZweA-sFpl-eefQoN5kmkaHkNODvFQM",{"id":212,"title":213,"author":6,"body":214,"category":88,"cover":286,"date":287,"description":288,"extension":92,"meta":289,"navigation":94,"path":290,"seo":291,"slug":292,"stem":293,"__hash__":294},"articles\u002Farticles\u002Finvoice-faq.md","發票開立常見問題",{"type":8,"value":215,"toc":279},[216,219,223,226,229,232,253,256,259,264,267,273,276],[11,217,218],{},"購買線上課程雖然是虛擬商品，但發票開立的規則與一般消費並無不同。這篇文章整理幾個學員最常詢問的發票問題。",[15,220,222],{"id":221},"課程購買會開立發票嗎","課程購買會開立發票嗎？",[11,224,225],{},"會的。依照法規，平台上所有正式完成付款的課程訂單，都會開立電子發票。發票會在金流功能正式上線後，隨每一筆交易自動產生，你不需要額外申請。",[15,227,228],{"id":228},"如何設定發票載具",[11,230,231],{},"電子發票提供多種載具選擇，未來在結帳流程中，你可以依需求選擇：",[22,233,234,241,247],{},[25,235,236,240],{},[237,238,239],"strong",{},"手機條碼載具","：綁定你的手機條碼，發票直接歸戶，方便對獎與查詢。",[25,242,243,246],{},[237,244,245],{},"會員載具","：使用平台會員帳號作為載具，發票紀錄可在會員中心查詢。",[25,248,249,252],{},[237,250,251],{},"紙本發票","：若有需要，也可選擇印出紙本發票中獎對獎聯，但仍以電子發票為主。",[15,254,255],{"id":255},"需要開立公司抬頭發票怎麼辦",[11,257,258],{},"如果你是以公司名義購課，需要三聯式發票或統一編號，規劃中的結帳流程會提供欄位讓你填寫統一編號與抬頭資訊。填寫後開立的發票將列出公司抬頭與統編，可作為公司報帳憑證使用。",[57,260,261],{},[11,262,263],{},"提醒：統一編號發票通常需要在結帳當下就完成填寫，事後補開的流程會較為繁瑣，建議下單時就確認清楚。",[15,265,266],{"id":266},"發票遺失或需要重新索取怎麼辦",[11,268,269,270,272],{},"若日後發生發票遺失、格式錯誤或需要更改抬頭等情況，可以透過客服信箱 ",[72,271,75],{"href":74}," 提出申請，並提供訂單編號，我們會協助確認與處理。",[15,274,275],{"id":275},"目前的階段性說明",[11,277,278],{},"由於金流與結帳功能仍在開發中，現階段平台尚未產生實際的付款訂單與發票紀錄。以上規則將於正式上線付款功能時同步啟用，屆時我們也會在結帳頁面清楚標示發票開立的相關選項與規範，敬請期待。",{"title":78,"searchDepth":79,"depth":79,"links":280},[281,282,283,284,285],{"id":221,"depth":79,"text":222},{"id":228,"depth":79,"text":228},{"id":255,"depth":79,"text":255},{"id":266,"depth":79,"text":266},{"id":275,"depth":79,"text":275},"\u002Fimages\u002Farticles\u002Finvoice-faq.webp","2026-06-22","整理學員最常問的電子發票開立問題，包含載具設定與統一編號需求。",{},"\u002Farticles\u002Finvoice-faq",{"title":213,"description":288},"invoice-faq","articles\u002Finvoice-faq","fJEjnnnQriWC7X4mfct40cBZkJ1TvJPOi0n-rRISglc",{"id":296,"title":297,"author":6,"body":298,"category":88,"cover":385,"date":386,"description":387,"extension":92,"meta":388,"navigation":94,"path":389,"seo":390,"slug":391,"stem":392,"__hash__":393},"articles\u002Farticles\u002Fcoupon-usage.md","折扣碼使用教學",{"type":8,"value":299,"toc":379},[300,303,306,309,320,323,326,329,332,335,362,367,370,373],[11,301,302],{},"不少學員在購課前，都會習慣先找找看有沒有折扣碼可以使用。這篇文章說明 WealthShare 富享未來折扣碼機制的規劃與使用方式。",[15,304,305],{"id":305},"折扣碼從哪裡取得",[11,307,308],{},"折扣碼主要會透過以下管道發送：",[22,310,311,314,317],{},[25,312,313],{},"平台電子報與會員通知",[25,315,316],{},"講師課程頁面或社群公告的限時活動",[25,318,319],{},"首次購課的新用戶專屬優惠",[11,321,322],{},"建議訂閱平台電子報或關注講師的課程更新，避免錯過折扣活動的發送時間。",[15,324,325],{"id":325},"如何使用折扣碼",[11,327,328],{},"規劃中的結帳頁面，會有一個「輸入折扣碼」的欄位。填入代碼並點擊套用後，系統會即時顯示折抵後的金額，讓你在付款前就能確認實際應付金額，不會出現事後才發現折扣沒生效的情況。",[15,330,331],{"id":331},"折扣碼為什麼可能無法使用",[11,333,334],{},"折扣碼無法折抵，通常來自以下幾種常見原因：",[336,337,338,344,350,356],"ol",{},[25,339,340,343],{},[237,341,342],{},"折扣碼已過期","：每組折扣碼都有使用期限，逾期即失效。",[25,345,346,349],{},[237,347,348],{},"未達使用門檻","：部分折扣碼設有最低消費金額或限定課程類別。",[25,351,352,355],{},[237,353,354],{},"已達使用次數上限","：折扣碼可能限定每人使用一次，或有總發放數量上限。",[25,357,358,361],{},[237,359,360],{},"與其他優惠不可疊加","：例如限時優惠課程本身已有折扣，可能不再適用額外折扣碼。",[57,363,364],{},[11,365,366],{},"如果輸入折扣碼後系統顯示無法使用，建議先確認代碼字元是否輸入正確（例如大小寫、容易混淆的英數字），再確認活動時間與適用範圍。",[15,368,369],{"id":369},"現階段的提醒",[11,371,372],{},"目前平台的付款與結帳功能仍在準備上線，折扣碼機制也會與金流功能一併推出。在此之前，若看到任何折扣碼相關公告，代表的是活動預告，正式可使用的時間會另行公告。",[11,374,375,376,378],{},"若對折扣碼有任何疑問，歡迎透過 ",[72,377,75],{"href":74}," 與客服團隊確認。",{"title":78,"searchDepth":79,"depth":79,"links":380},[381,382,383,384],{"id":305,"depth":79,"text":305},{"id":325,"depth":79,"text":325},{"id":331,"depth":79,"text":331},{"id":369,"depth":79,"text":369},"\u002Fimages\u002Farticles\u002Fcoupon-usage.webp","2026-06-20","說明折扣碼的取得管道、使用限制與常見的無法折抵原因。",{},"\u002Farticles\u002Fcoupon-usage",{"title":297,"description":387},"coupon-usage","articles\u002Fcoupon-usage","3g2Ege2ckjFpXkAtqqIt9XULKi3rfLYyxQHKKmzrz2Q",1784448119356]